HELP & TRANSPARENCY
Frequently asked questions
Clear answers about data, sources, scores, licences, privacy and the research assistant.
Product
What is Cleanroom Radar?
An independent market, source and knowledge platform combining news, studies, project and site signals, standards and commercial context.
Who is it for?
Sales, business development, management, engineering, QA, validation, procurement and professionals across pharma, biotech, semiconductors, medtech and controlled environments.
How current is the information?
The feed and live search update continuously. Curated analysis shows its date, source and freshness.
Can I open original sources?
Yes. News, studies and signals link to the original source. Estimates are separated from verified facts.
Data & scores
How is the Opportunity Score calculated?
It combines industry fit, investment signal, cleanroom relevance, project timing, contact availability and other evidence-based factors. The legend explains every priority band.
Are revenue estimates guaranteed?
No. Potential and annual-spend values are model estimates that require validation before commercial action.
Are all contacts verified?
No. Source and last-verified fields indicate quality. Where no reliable person is available, the system shows target roles instead.
Account & payment
How does the trial work?
After checkout, access is free for seven days and then becomes a monthly subscription unless cancelled beforehand.
What does a licence cost?
The total is EUR 9.99 per user per month. The binding total appears immediately before ordering.
Can I share access?
No. A single-user licence belongs to one person and allows one active session at a time.
How do I cancel or withdraw?
The permanent cancellation link in the footer opens subscription management. Withdrawal by letter or email remains possible.
Privacy & assistant
Do you use tracking cookies?
Not currently. Only essential storage for sign-in, language, security and local functions is used.
Is the chat a human?
No. It is clearly labelled as an AI-assisted system. It searches Cleanroom Radar knowledge and optional live sources, and may be inaccurate.
Are chat entries stored?
Local questions remain in your browser. A live search technically sends the query to the search endpoint. Do not enter confidential or personal data.
Does it replace GMP advice?
No. Use official texts, your quality system and qualified professionals for compliance decisions.